PLATFORM MODULE
WDAS Resolve™
Ticketing, task tracking and operational workflow management for implementations, payroll queries, support and continuous improvement.
The problem
What breaks without WDAS Resolve
EWA is an ongoing operational service. Without structured case management, implementation and payroll issues become difficult to track and resolve consistently.
Where it fits
WDAS Resolve™ forms part of the WDAS operating stack, connecting employer rules, payroll data, transactions, payments, recovery and management information.
Capabilities
How WDAS solves it
Implementation task management
Designed for controlled, auditable and scalable EWA operations.
Case and ticket workflows
Designed for controlled, auditable and scalable EWA operations.
SLA tracking
Designed for controlled, auditable and scalable EWA operations.
Support categorisation
Designed for controlled, auditable and scalable EWA operations.
Payroll query resolution
Designed for controlled, auditable and scalable EWA operations.
Resolution dashboards and trends
Designed for controlled, auditable and scalable EWA operations.
Benefits by audience
One module. Value across the ecosystem.
Employers
Controlled access, lower admin burden and clearer oversight.
Partners
Configurable infrastructure, reporting and operating scale.
Payroll Providers
Structured data exchange and recovery outputs.
Funders & Payments
Traceability, status visibility and reconciliation support.
Discuss this module with WDAS
Speak to us about your operating model and integration requirements.